NetSuite Operations & Reporting Associate

Job Overview:

We are seeking a sharp, detail-oriented NetSuite Operations & Reporting Associate to support our ERP operations and day-to-day business workflows. This role is ideal for someone with basic ERP implementation exposure and solid functional understanding of business processes like procure-to-pay, order-to-cash, and record-to-report. The ideal candidate will be responsible for daily NetSuite operational support, data validation, data entry, analytics/reporting, and ensuring consistency across business functions, enabling strategic ERP leadership to focus on broader initiatives. This position is not expected to lead ERP implementation, but rather to support functional operations, extract meaningful insights from data, and ensure smooth day-to-day execution across departments.  

Key Responsibilities:

• Provide functional support in NetSuite across key modules: Financials, Procurement, Inventory, CRM, and HRMS
• Perform data quality checks and ensure transactional integrity across records
• Assist in creating and modifying saved searches, reports, and dashboards as per business needs
• Generate periodic and ad hoc business reports and analytics to support decision-making
• Monitor daily operations and coordinate with departments to resolve process-level issues
• Work with stakeholders to gather reporting requirements and translate them into NetSuite searches or Excel reports
• Assist in documenting processes, SOPs, and changing logs for ERP operations
• Support minor UAT and configuration testing during module updates or enhancements
• Follow up with departments to ensure completion of tasks like file uploads, approvals, and compliance-related steps

Preferred Skills & Qualifications:

• 1–3 years of experience in business operations, ERP (preferably NetSuite), or business analytics
• Understanding of business process workflows (P2P, O2C, R2R) and basic ERP configuration
• Ability to work with Saved Searches, Workflows, Dashboards, and CSV Imports in NetSuite
• Strong Excel skills for reporting, pivot tables, and data manipulation
• Good understanding of data relationships and ability to troubleshoot gaps or inconsistencies
• Exposure to tools like Power BI, Google Sheets, or Tableau is a plus
• Proactive, structured, and able to communicate effectively with cross-functional teams
• Bachelor’s degree, Business, MIS, or related field

Soft Skills You Must Have:

• Strong follow-through — ability to chase and close small but critical daily items
• Excellent attention to detail — spot inconsistencies, missing fields, or misaligned data
• Curious and data-driven mindset — not just extracting reports but understanding what they mean
• Comfortable working in a supporting role with limited need for technical scripting/development